Privacy Policy

Effective Date: November 30th 2023

Welcome to Alpha Sport Shop! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our website, www.AlphaSportShop.com (the “Site”).

1. Information We Collect

We collect information to provide and improve our services, fulfill your orders, and enhance your shopping experience. The information we may collect includes:

a. Personal Information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through third-party providers)

b. Non-Personal Information:

• IP address

• Browser type and version

• Pages visited, time spent on the Site, and other browsing data

• Device type and operating system

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized recommendations. For more details, see our Cookies Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process, ship, and deliver your purchases.

• Customer Support: To respond to your inquiries or requests.

• Personalization: To tailor product recommendations and promotions.

• Marketing: To send you newsletters, offers, and updates (with your consent).

• Site Improvement: To analyze user behavior and improve our services.

• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: With trusted third parties who assist in payment processing, shipping, website hosting, and other services.

• Legal Requirements: To comply with legal obligations, enforce our policies, or protect the rights, safety, or property of Alpha Sport Shop or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.

• Correct Your Data: Update or correct any inaccuracies in your information.

• Delete Your Data: Request that we delete your personal data, subject to legal and operational requirements.

• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise your rights, please contact us at PickleballAlpha@gmail.com

5. Security of Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage method is 100% secure. We encourage you to protect your account and password and to notify us immediately of any unauthorized access.

6. Cookies Policy

Cookies are small text files stored on your device to enhance your experience on our Site. We use cookies to:

• Remember your preferences and shopping cart items.

• Provide personalized product recommendations.

• Analyze Site performance and usage.

You can control or disable cookies through your browser settings, but some Site features may not function properly without cookies.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Alpha Sport Shop does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be revised. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

• Email: PickleballAlpha@gmail.com

• Phone: 856-537-4120

• Mailing Address: 1435 Glassboro Rd, Wenonah, NJ 08090

Thank you for trusting Alpha Sport Shop with your personal information! We value your privacy and strive to ensure a secure and enjoyable shopping experience.